Gaming is for fun — not for stress. We want you to always play safely, mindfully, and in good health.
10000 bd believes gaming should always be enjoyable and controlled. Get to know these core principles before playing on our platform.
Decide in advance how much time you will spend gaming and stick to that limit. Playing for long stretches at a time can cause mental fatigue. Fit gaming into a specific slot in your daily routine so that family, work, or studies are not affected. Take breaks, go for a walk, drink water — keep both your body and mind refreshed. Respecting your time limits means enjoying gaming even more.
Set a separate budget for gaming and never exceed it. Only spend money that you can afford to lose without it affecting your daily life. Never borrow money or dip into your savings to fund gaming. Before each session, ask yourself — what is my budget for today? Staying within your limits keeps gaming enjoyable.
Avoid gaming when you are angry, frustrated, or under stress. Your ability to make sound decisions is reduced during negative emotional states, and the risk of harm increases. Chasing losses by playing more after a losing streak is a dangerous habit. Gaming is never a solution to emotional problems — it is entertainment only. Playing with a calm and clear mind makes the experience far more enjoyable.
10000 bd services are available to users aged 18 and above only. Make sure minors cannot access your account. Always keep your login credentials private and use device locks. If you have children at home, take extra precautions when sharing devices. Responsible parenting means ensuring digital safety too.
If gaming starts to affect your work, relationships, or sleep, that is a cause for concern. Feeling a repeated urge to play in order to recover lost money is a warning sign. If you start lying or hiding things about your gaming, it is time to seek help. Take the concerns of family or friends seriously — they can often see things from the outside that you cannot. Be honest with yourself and take a break when needed.
Gaming disorder is a recognized mental health condition and professional support is available. Mental health services and counseling options in Bangladesh are steadily growing. Talk to a family member or a trusted friend — you do not have to carry this alone. The 10000 bd support team is also ready to point you in the right direction. Asking for help is not a weakness — it is a sign of courage.
Ask yourself the questions below. If more than one answer is yes, pause and seek support.
If the answer to any of the above questions is yes, please contact us or seek advice from a professional counselor. Remember, reaching out for help at the right time is always the wisest choice.
10000 bd offers a number of effective tools to help keep you safe. Use them and keep gaming enjoyable at all times.
You can set daily, weekly, or monthly deposit limits from your account settings. Once set, limits take effect immediately. If you wish to increase a limit, a mandatory waiting period applies, which helps protect you from making impulsive decisions.
If you feel you need a break, you can temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, logging in or gaming will not be possible. Your account will be reactivated automatically once the break period ends.
If you are experiencing long-term issues, you have the option to close your account for anywhere between 6 months and permanently. No promotional communications will be sent while self-exclusion is active. Making this decision takes courage, and we will support you every step of the way.
Our support team is here for you seven days a week. For any gaming-related concerns or issues, reach us by email at: [email protected]. We help without judgment and with genuine empathy.