Last updated: January 2025 — Please read the full terms and conditions carefully before using the platform.
By accessing the 10000 bd platform or creating an account, you are deemed to have accepted all the terms and conditions listed below. These terms are governed by the applicable laws of Bangladesh and may be updated at any time. In the event of changes, we will post a notice on the platform. It is your responsibility to visit this page regularly to stay informed of any updated terms.
To open an account on the 10000 bd platform, you must be at least 18 years of age and a resident of Bangladesh. All information provided at the time of registration must be accurate, complete, and up to date — providing false information will result in immediate account termination. Each individual may only operate one account; creating multiple accounts is strictly prohibited. It is your own responsibility to keep your account password and login credentials secure, and they must not be shared with any third party. Any unauthorized access to your account must be reported to our support team immediately. Verification of the email address or phone number provided at registration is mandatory, and certain account features may be restricted until verification is complete.
All financial transactions on 10000 bd are conducted in Bangladeshi Taka (BDT), and we support local payment methods including bKash, Nagad, and bank transfers. Before making a deposit, please ensure that the payment method you are using is registered in your own name. Withdrawal requests generally take 1–3 business days to process and may remain on hold until verification is complete. We reserve the right to withhold any payment in cases of suspected fraud or suspicious transactions. Minimum deposit and withdrawal amounts are listed on the platform's payment page and are subject to change. Payments from third-party accounts are not accepted and such transactions will be automatically cancelled.
All games on 10000 bd are operated purely for entertainment purposes, and the outcome of every game is determined by a neutral algorithm. The use of bots, automation software, hacking, or any other dishonest methods to play games is strictly prohibited and will result in account termination. Any attempt to defraud the system by using multiple accounts or through coordinated activity will result in the permanent closure of all associated accounts. If a technical error occurs during a gaming session, the result of that round may be declared void. We always encourage responsible gaming practices and advise players to set their own limits. Any disputes related to gaming will be resolved through our support team, and our decisions will be considered final.
Your personal information is stored and processed in accordance with our Privacy Policy in accordance with our policy. We never sell your personal information to third parties or share it without authorization. For account verification purposes, we may request your national ID card or other government-issued documents, which are stored with complete security. We use SSL encryption and modern security technology to protect your information. For any data-related requests or complaints, please contact our support team. Even after your account is closed, certain information may be retained for a specified period due to legal obligations.
Money laundering, fraud, or any illegal financial activity on the platform is strictly prohibited and will be reported to the relevant authorities. Harassing other users, using abusive language, or attempting to damage the platform's reputation is not permitted. Any unauthorized access attempts to our systems, data scraping, or any form of cyberattack will result in legal action. Operating an account on behalf of a minor or assisting minors in gaming is strictly forbidden. Operating an account under a false identity or using another person's identity will be treated as a punishable offense. Violations of these prohibitions may result in account termination and legal proceedings.
The 10000 bd platform provides its services on an "as is" basis, and we are not liable for any losses caused by technical errors or server outages. If a gaming session is interrupted due to loss of internet connection or device issues, that is the user's own responsibility. We reserve the right to temporarily take the platform offline for maintenance at any time, and no compensation will be provided for such downtime. We are not responsible for delays caused by third-party payment gateways or banking systems. Our maximum liability shall in no event exceed the total balance held in the user's account. We will not be held liable for service disruptions caused by force majeure events such as natural disasters, government directives, or other uncontrollable circumstances.
We reserve the right to update these terms and conditions at any time, and your continued use of the platform after any changes constitutes your acceptance of the new terms. For significant changes, we will endeavor to provide advance notice through your registered contact method. In the event of a breach of these terms, we may suspend or terminate your account without prior notice. Users may also request account closure at any time, though standard withdrawal rules for any existing balance will still apply. These terms are governed by the laws of Bangladesh, and any disputes will be settled in the courts of Bangladesh. If any part of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Find answers to the most frequently asked questions about our terms and conditions here.
Yes, 10000 bd reserves the right to update the terms and conditions at any time. For significant changes, we will post a notice on the platform and endeavor to notify you through your registered contact method. Continued use of the platform after any changes constitutes your acceptance of the new terms. We therefore recommend visiting this page regularly. If you have any questions about a particular term, please contact our support team.
If an account is terminated due to a breach of terms, the balance may be forfeited. However, if an account is closed under normal circumstances, the existing balance will be made available for withdrawal. If fraud or money laundering is suspected, the balance may be placed on hold until the investigation is complete. If you wish to close your account yourself, it is recommended that you withdraw your full balance first. For more details, please visit our FAQ page.
For any dispute or complaint, please contact our support team first — we are able to resolve most issues quickly and amicably. If the support team is unable to provide a resolution, the matter will be escalated to senior management. These terms are governed by the applicable laws of Bangladesh, and any legal disputes will be settled in the competent courts of Bangladesh. Our goal is always to ensure user satisfaction and provide a fair resolution to any issue. For further questions, please visit our FAQ page.
No, each individual may only operate one account. Creating multiple accounts is a direct violation of our terms and conditions, and if detected, all associated accounts will be permanently closed. Our system is capable of automatically identifying duplicate accounts. If you are having trouble accessing your existing account, please contact our support team rather than opening a new one. We will help resolve your issue promptly.